See what are the quality costs that should be considered by companies that seek to increase the performance of their product or service and maintain competitiveness in the market.

The Standard Operating Procedure – SOP is an essential tool for companies looking for good results. See best practices for writing a flawless SOP.

Find out how the various quality management tools help your company to improve processes and how they can make a difference in your business strategy.

More than achieving an ISO 9001 certification, the company must also be concerned with maintaining the standard within the company. Check out our the top tips.

Engaging top management in quality management can be challenging. And that is why presenting reasons that impact the business can make a difference during this process.

Check out how apparently harmless actions can hinder the progress of a Quality Management System within the organization.